Called Brent after noticing my AC was leaking water, schedule time for 10am-2pm. Called the morning of to request a call before coming and he said that would be fine. Brent then called me back and asked if I wanted him to stop earlier. He showed up informed me I just needed to flush my pipe, showed me how to do it and even took the time to explain to me how to avoid future clogs. He took his time and only charged me a basic service fee.